Parent rooms work when parents let in people they know, posts stick to what happened, and anyone can say when something isn’t right. New posts and replies are reviewed before other members see them.
Describe what happened, not what you assume about someone’s motives. The post box asks what happened and roughly when, which keeps a post to the facts. Disagreeing is welcome: say so in a reply, about the wording or the facts, never the person. Frustration is fine too; insults, swearing and name-calling aren’t, about anyone. The rooms stay useful for the children when everyone can read them without bristling.
A room is the parents of one class, talking in confidence. Use your child’s name, other children’s names and teachers’ names whenever it helps; that’s what the room is for. Say plainly what happened, including when you’re unhappy with how a teacher handled something. Be fair, especially about other people’s children: describe what a child did, never label or mock them. What’s said in a room stays in the room.
Raising something should never cost a parent or a child anything. Assembly is here to end the quiet, keep-your-head-down culture: bring issues up openly, by name, and keep a dated record of what you raised and what happened next, so that anything that changes after you speak up is on the record too. If it does, there are people beyond the school who can help.
Questions, requests and replies are held for review before other members can see them. Until then, whoever wrote one can change it or delete it. Asks and offers on a room’s help board go up straight away, because a pick-up can’t wait for a queue; anyone in the room can report one and a moderator can take it down.
An AI moderator reads everything first, usually within seconds. It publishes what fits these rules. If something clearly breaks one, it holds it back and tells you which rule and how to fix it: change a reply and it goes back for review, or start a new post. When the trouble is how something was said, it also offers your point in calmer words, ready to post with one tap (or, for a reply, to change first). Anything uncertain, serious or about a child’s safety waits for a person. People check what it decides and can undo it, and if you think it got yours wrong, press Ask a person to look and a moderator will decide instead. What the AI moderator sees.
The help board, rosters and class calendar are for small, everyday favours between families who share a class.
A room rep can let someone in, or two members can say they know them. The member list shows which. Being recognised by other parents isn’t proof of identity, guardianship or enrolment, and Assembly never presents it as one.
Nobody can put a parent out of a room on their own, not even a rep. If someone keeps making the room worse for everyone, any member can ask the room to vote, from that parent’s name, with a reason the whole room reads, that parent included. Members vote for a week, and nobody sees who voted which way. It takes more than half of them, and never fewer than three, to remove someone, who can ask to join again after 90 days. A vote isn’t for settling a disagreement: say so in a reply instead. Anything that crosses the line can be reported straight away.
Anyone in a room can report a post, a reply, a help-board ask, a roster, a calendar date or the reason given for a vote: look for Report on it. On your own post or reply, the same place asks a moderator to take it down. Reports go to the moderation queue, where the AI moderator takes down what clearly breaks a rule and leaves the rest for a person, and what’s done about each one is recorded. For anything a report doesn’t cover, email moderation@assembly.org.au.
A closed community is not secrecy. Records may be compelled by a court, regulator or subpoena, and screenshots exist. We tell you this plainly, and we never promise anonymity we cannot deliver.